The Best Guide To Medical Alert Systems Comparison & Buyers Guide For 2018

Published May 06, 21
7 min read

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It is also worth looking into the payment structure for accessories and add-on devices, like lockboxes and wall-mounted help buttons. Some companies lease these items to customers and have them pay a monthly fee, while others have customers purchase these accessories for a one-time fee. Although the accessories for purchase may seem more expensive at first, our calculations found that they were actually less expensive when considering the cost over a two year period.

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You may still end up choosing a company that offers promotional pricing, but be sure to base your decision on the long-term cost, rather than just the cost for the first year.

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Like all services, the customer experience should be paramount. It all starts with the buying experience. Medical alert companies are no different than any other business and share the same quotas and sales goals that any other organizations will have (call center). And the bigger the company is, the more likely the sales pressures and hard-sells will be higher.



We’ve seen a huge shift in more of a consultative approach rather than the fear-based, “buy now or your parents are going to die” tactics that has given the industry a negative rep. medical alert. During your one on one with a sales consultant make sure you’re doing most of the talking and they’re doing most of the listening.

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There are many grades of rapid response monitoring stations in the business. The ranked companies that we chose this year all have the following in common. – All are based in the United States of America– All are CSAA 5-Diamond Certified– All are UL-Listed– All are trained for the sole purpose of communicating and providing help to a medical alert core user base – seniors over the age of 65.

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Cost & Value Subscriptions for medical alert systems range anywhere from $20 – $40 per month for a traditional in-home device. Additionally, most companies offer prepay options that can save you money in the long-run. Choosing the right pricing plan will depend on your family’s situation. Are you an active and healthy senior just looking for added protection? If so, you may want to opt for a semi-annual or annual plan that offers a small monthly discount.

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In this case, going month to month will provide you with greater flexibility. monitored medical alert systems. Whatever the case may be, seek out a company that will provide you with the best pricing plan. And most importantly, regardless of how much they charge, make sure they’re absolutely 100% transparent with their pricing, terms, and refund/cancellation policies.

Or you can do what we did and buy both! In-Home Medical Alert Systems In-home medical alert systems first appeared nearly 30 years ago and since then, the technology and service has matured to a point where it’s extremely reliable and dependable. In-home medical alert systems require a telephone connection and can use either your home landline or a built-in cellular connection.

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We believe that a traditional landline is still the best option for most seniors. A landline gives a good, clear connection and is usually more reliable than a cellular connection. However if you’re part of the growing population of wire-cutters, and no longer want to pay for a landline, a 4G LTE cellular connection is a good option.

Keep in mind that you typically sacrifice battery life the more bells and whistles your GPS system has. Keep in mind that most devices are water-resistant and not truly waterproof. Anytime a device has a 2-way microphone built into the system, it’s rarely ever waterproof.

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FAQs What Are Medical Alert Systems? Medical Alert Systems alert caregivers and responders when the subscriber falls. The notification comes in two ways: The person who falls notifies the company’s call center by pressing a button on a wearable device such as a pendant, watch, or mobile phone. medical alerts. The medical alert system has built-in, fall detection technology (or a sensor) that is triggered when the subscriber falls.

Active seniors who want to remain active and live in their own homes may also want an alert system for peace of mind. People suffering from Alzheimer’s Disease and Parkinson’s Disease are prone to wandering and could also benefit from a wearable pendant, watch, or smartphone device with two-way communication to a highly-trained operator.

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How Do Medical Alert Systems Work? Almost every medical alert system involves a device that tracks the subscriber, detects a fall, and notifies an emergency call center. The call center operator then assesses the situation and notifies the appropriate emergency contacts to respond to the person in need where they are at the time of their fall.

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Medicaid may cover it partially or fully, depending on where you reside. medical alert systems seniors. How We Chose the Best Medical Alert Systems We compared these manufacturers using third-party reporting from testing agencies including Consumer Reports, the National Council on Aging, the Centers for Disease Control and Prevention, and the AARP. These agencies also helped us evaluate which products meet the recommended guidelines for fall detection and medical alert services.

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Cost was also a big factor in making our decisions, and Bay Alarm Medical’s free spouse coverage provided an incentive to purchase.

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All About Medical Alert Systems Comparison & Buyers Guide For 2018

If you’re interested in purchasing a medical alert system, here are some questions you should consider. In-Home or On-The-Go? Generally speaking, medical alert systems can be broken down into these two categories, systems for use in the home and systems for use outside of it. Both types provide the same functionality; however, each of them suits a different lifestyle.

When you press your help button (generally worn as either a wristband or pendant), you’ll be connected to the monitoring center via the base station, which has both a speaker and microphone for easy communication. This type of system is best suited for those who spend most of their time indoors, although some systems have a large enough connectivity range to cover parts of your yard.

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Although it might be tempting to save money by omitting this feature, I think it’s essential and could even save your life.

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Medical Alerts are considered essential devices during the COVID crisis, so monitoring and customer service centers are still open and ready to help. To learn more about how these and other essential products can keep older adults safe and connected during this crisis, take a look at our list of 10 essential products.

Medical monitoring companies can even help during unforeseen everyday situations as one subscriber discovered when she couldn’t get out of the tub (aarp recommendations for medical alert systems). Today, smartphones and voice-activated devices have created some alternatives for seniors who may need to contact a neighbor or relative in case of an emergency, but professionally monitored systems still have their benefits.

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Telephone-based monitoring companies emerged in the 1970s, and many providers have been providing services continuously since then. There are also some newcomers that focus on innovative algorithm-based technology and transparent pricing. In fact, more than 260 medical monitoring services are registered with the Better Business Bureau. Helping Buyers Narrow Down Their Options To help consumers sift through their options, we’ve created this guide that compares 10 of the top providers based on the quality of their service, equipment options, cost, and overall value.

We’ve also created a consumer guide that outlines some of the most important purchasing considerations. Finally, we’ve answered some common questions to help you make an informed decision if you decide that a medical alert system is right for you. How We Chose the Best Medical Alert Systems One of the challenges of selecting the best medical alert companies is that, particularly on the surface, many of the deals appear similar.

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Nearly all companies offer customers the choice of landline or cellular service for in-home monitoring as well as mobile devices equipped with GPS location tracking. Across the industry, it was common to see surcharges for fall detection, wellness calls and other premium features. If you’re interested in these services, be sure to add $5-$10 to the monthly fee per item when comparing plans.

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